Forge Perks

Turn customers into regulars.

Forge Perks helps local businesses increase repeat visits, referrals, reviews, and customer lifetime value through a branded rewards experience customers actually use.

1 · Scan

02 · The problem

Most businesses don’t have a customer problem.
They have a return-customer problem.

Customers visit once. Then life happens. They forget. Your competitors don’t have to steal them — they just have to stay visible longer than you do. Forge Perks gives customers a reason to come back, refer friends, leave reviews, and stay connected to your business after they leave.

SSqueeze Society

SQUEEZE SOCIETY REWARDS

Sip. Earn. Repeat.

Get rewarded for every smoothie, juice, and wellness shot. Fresh perks start with every purchase.

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SSqueeze Society

Sofia

SQUEEZE SOCIETY REWARDS

Show this to staff to earn points and redeem rewards.

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IIron Barrel Brewing Co.

IRON BARREL BREWING CO. REWARDS

EVERY PINT EARNS PERKS

Collect points with every pour and cash them in for free beers, brewery merch, and VIP events.

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IIron Barrel Brewing Co.

Sofia

IRON BARREL BREWING CO. REWARDS

Show this to staff to earn points and redeem rewards.

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NNorth & Main Coffee Co.

NORTH & MAIN COFFEE CO. REWARDS

Free Coffee Tastes Better.

Earn points on every visit and redeem them for handcrafted drinks, pastries, and exclusive rewards.

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NNorth & Main Coffee Co.

Sofia

NORTH & MAIN COFFEE CO. REWARDS

Show this to staff to earn points and redeem rewards.

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HHarvest Hill

HARVEST HILL REWARDS

Fresh Rewards From the Ground Up.

Earn points every time you shop for local produce, seasonal favorites, and farm-fresh goods. Redeem rewards and enjoy exclusive member specials year-round.

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HHarvest Hill

Sofia

HARVEST HILL REWARDS

Show this to staff to earn points and redeem rewards.

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EEmber & Noodle

EMBER & NOODLE REWARDS

LOYALTY NEVER TASTED SO GOOD.

Earn rewards every time you dine and enjoy member-only dishes, discounts, and special surprises.

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EEmber & Noodle

Sofia

EMBER & NOODLE REWARDS

Show this to staff to earn points and redeem rewards.

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SSugar & Spark

SUGAR & SPARK REWARDS

Life's Sweeter With Rewards.

Collect points on every candy, chocolate, and treat you love. Unlock free sweets, special offers, and delicious surprises with every visit.

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SSugar & Spark

Sofia

SUGAR & SPARK REWARDS

Show this to staff to earn points and redeem rewards.

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SSqueeze Society

SQUEEZE SOCIETY REWARDS

Sip. Earn. Repeat.

Get rewarded for every smoothie, juice, and wellness shot. Fresh perks start with every purchase.

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SSqueeze Society

Sofia

SQUEEZE SOCIETY REWARDS

Show this to staff to earn points and redeem rewards.

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IIron Barrel Brewing Co.

IRON BARREL BREWING CO. REWARDS

EVERY PINT EARNS PERKS

Collect points with every pour and cash them in for free beers, brewery merch, and VIP events.

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IIron Barrel Brewing Co.

Sofia

IRON BARREL BREWING CO. REWARDS

Show this to staff to earn points and redeem rewards.

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NNorth & Main Coffee Co.

NORTH & MAIN COFFEE CO. REWARDS

Free Coffee Tastes Better.

Earn points on every visit and redeem them for handcrafted drinks, pastries, and exclusive rewards.

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NNorth & Main Coffee Co.

Sofia

NORTH & MAIN COFFEE CO. REWARDS

Show this to staff to earn points and redeem rewards.

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HHarvest Hill

HARVEST HILL REWARDS

Fresh Rewards From the Ground Up.

Earn points every time you shop for local produce, seasonal favorites, and farm-fresh goods. Redeem rewards and enjoy exclusive member specials year-round.

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HHarvest Hill

Sofia

HARVEST HILL REWARDS

Show this to staff to earn points and redeem rewards.

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EEmber & Noodle

EMBER & NOODLE REWARDS

LOYALTY NEVER TASTED SO GOOD.

Earn rewards every time you dine and enjoy member-only dishes, discounts, and special surprises.

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EEmber & Noodle

Sofia

EMBER & NOODLE REWARDS

Show this to staff to earn points and redeem rewards.

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SSugar & Spark

SUGAR & SPARK REWARDS

Life's Sweeter With Rewards.

Collect points on every candy, chocolate, and treat you love. Unlock free sweets, special offers, and delicious surprises with every visit.

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SSugar & Spark

Sofia

SUGAR & SPARK REWARDS

Show this to staff to earn points and redeem rewards.

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03 · Every visit

Every visit gives customers a reason to come back.

Customers earn points automatically. They unlock rewards. They refer friends. They leave reviews. And your business builds customer loyalty without constantly running promotions or chasing repeat business.

04 · Why it works

Loyalty isn’t about free stuff.
It’s about giving customers a reason to return.

A free dessert isn’t the goal. A referral reward isn’t the goal. The goal is creating another visit. When customers have progress to make, rewards to unlock, and offers waiting for them, they’re far more likely to choose your business the next time they’re deciding where to go. That’s why Forge Perks isn’t just a rewards program. It’s a customer retention system.

05 · See it yourself

See exactly what your customers experience.

No downloads. No passwords. No complicated setup. Join the rewards program, earn points, unlock rewards, and see how the entire experience works from your customer’s perspective.

Award points

  • Log a visit by scanning the customer's QR code.
  • Enter the dollar amount from their bill — purchase points award automatically at your configured rate.
Staff · Scanner
Customer

Scan a QR code to pull up the customer.

06 · Reviews

Get more 5-star reviews automatically.

The best time to ask for a review is immediately after a positive interaction. Forge Perks can automatically invite customers to leave a review after earning points or completing a visit, helping you grow your online reputation without constantly asking staff to remember.

01 · The trigger

Customer earns points

Casa Sol

Visit · just now

Points earned

+10

Visit reward
Balance170 → 180 pts

02 · The guard

Perks checks for a review

Casa Sol

4.8

Has this customer already reviewed you?

Yes — already reviewedNo — not yet

03 · The ask

Automatic review request

+1 (555) 010-1901

Hi Maria! You just earned 10 points at Casa Sol. 🎉

How did we do? We’d love your feedback:

Leave a review
just now · delivered

04 · The moment

Internal review page

Internal review page

How did we do?

Rate your experience with us.

05 · The fork

The rating decides what's next

The rating decides

One rating, two paths — fully automatic.

Private

1–3 stars · we follow up quietly, no public review.

Public

4–5 stars · we invite a Google review.

06 · The outcome

Private follow-up or public review

1–3 stars

We’re listening.

Sorry we missed the mark. Tell us what happened and we’ll follow up privately.

Name

Contact

What happened?

Notified · ends privately
4–5 stars

That’s great to hear!

Glad you enjoyed it. Share your feedback on Google so neighbors can find us.

Built for your brand

Not a cookie-cutter widget.

These examples showcase what's possible with Forge Perks. Your program can be customized to match your brand's colors, fonts, rewards, and overall aesthetic, and updated anytime as your business evolves. Explore a few concepts to see what Perks might look like for your brand.

Casa Sol

CASA SOL REWARDS

GOOD FOOD. BETTER REASONS TO COME BACK.

Earn rewards every time you visit.

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08 · Customer insights

See every customer relationship in one place.

Know who’s visiting. Know who’s earning rewards. Know who’s coming back. Know who’s drifting away. Forge gives you a simple view of the customers driving your business.

Casa Sol · Staff

Dashboard

Today's visits

47

Points awarded

1,240

Redemptions

6

New members

3

Sarah K.VIP

2,340 pts

Today’s activity

  • Purchase+240 · 12m ago
  • Visit+10 · 1h ago

09 · Stay top of mind

Stay top of mind between visits.

Set the rules once. The system handles the rest. Forge Perks fires the right message at the right moment — automatically. A customer joins, they get a welcome. They earn points, they get an update. They drift away, they get a reason to come back. No staff to remind. No spreadsheets to update. It just runs.

Automations

Live

Welcome

Fires when a customer joins · sends welcome text

Auto

Points earned

Fires when a visit or purchase · sends points update

Auto

Reward redeemed

Fires when a reward is claimed · sends redemption confirmation

Auto

Win-back

Fires when 30 days without a visit · sends come-back offer

Auto

Set the rules once. The system fires the right message at the right moment — automatically.

Activity

Running in the backgroundActive
9:41New member joinedWelcome sent
9:38Visit logged+240 pts awarded
9:24Reward claimedConfirmation sent

10 · You’re in control

Your rewards. Your prices. Your call.

Change a reward’s name. Rewrite the description. Raise the points cost. Drop one that’s not pulling its weight. Nudge the earning rates and watch the balance move. Do it yourself in minutes — no support tickets, no waiting, no agency fees.

Casa Sol · Rewards

Rewards

Casa Bucks

6 active

Active

6

From

500 pts

Up to

4000 pts

Catalog

Free Chips & Salsa

On the house, every visit.

500pts

Free Churro

Crisp, cinnamon, on us.

750pts

Free Drink

Any drink, our treat.

1000pts

Free Guacamole

Fresh-made, tableside.

1500pts

Free Entrée

Your favorite, on us.

2500pts

$15 Off

Fifteen dollars off your check.

4000pts

How they earn

You set the rules. Choose how many points every dollar earns and how many each visit adds — then adjust either anytime as your business grows. No support ticket required.

$1 spent

at checkout

+1 pt

Every visit

check-in bonus

+10 pts

11 · One system

Stop paying for a stack of tools to solve one problem.

Most businesses piece together rewards software, review software, SMS software, referral software, and a customer database. Forge Perks combines everything into one customer retention platform designed specifically for local businesses.

Customer Experience

  • QR join
  • Points
  • Rewards
  • Redemption

Growth

  • Referrals
  • Referral QRs
  • Repeat visits
  • Win-back (Grow+)

Marketing

  • SMS
  • Campaigns (Grow+)
  • Reactivation (Grow+)

Operations

  • Dashboard
  • Customer records
  • Transactions
  • Activity history

Everything included.

Customer rewards program
Digital membership cards
Referral tracking
Automated review requests
Customer database
Staff dashboard
Automated SMS campaigns
Birthday rewards
Win-back campaigns
Branded customer experience
Custom domain
Analytics and reporting

Individually these tools would cost hundreds per month. With Forge Perks, they’re built into one system.

12 · Request a demo

See Forge Perks on your business before you buy.

Share a few details about your business and we’ll build a customized Perks demo using your brand, colors, rewards, and customer experience so you can see exactly how it would look before making a decision. All fields are optional — the more you share, the closer the demo will fit your brand.

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Do you have an existing website?

We’ll match Perks to it — or build a demo from the details you share.

13 · Pricing

Pricing that fits your stage.

Basic

$29/mo

Start rewarding loyal customers.

Perfect for businesses that want a simple rewards program customers actually use.

  • Customer app, enrollment & QR join
  • Points, basic earning rules & rewards
  • Redemption & activity ledger
  • Membership status
  • Customer directory & detail
  • Basic dashboard
  • SMS workflows
  • Custom domain
Get started
Most popular

Grow

$49/mo

Turn more customers into repeat customers.

Includes referrals, reviews, audience segmentation, and automated retention campaigns.

  • Everything in Basic
  • Dollar earning & referral tracking + crediting
  • Review/bonus earning & birthday rewards
  • Automatic Google reviews
  • Segments & at-risk detection
  • Retention audiences, win-back & birthday campaigns
  • Reward reminders & CRM handoff
Get started

Pro

$99/mo

Maximize customer lifetime value.

Advanced intelligence, VIP programs, customer insights, and growth recommendations.

  • Everything in Grow
  • Birthday reward type & VIP tiers
  • Advanced rules
  • Forge Intelligence & Ask Forge
  • Advanced insights & analytics
  • Recommended actions
Get started

Every business has customers.
Not every business has a system for bringing them back.

The businesses that grow fastest aren’t always the businesses that get the most new customers. They’re the businesses that keep the customers they already earned. Forge Perks gives you a simple system to turn first-time visitors into loyal regulars.

Your system. Your domain. Your brand.